Safety is our number one priority. In order to maintain a high standard of service and provide a safe environment for our employees, volunteers, and member families, we occasionally may need to exercise our right to refuse or discontinue service to members. Service may be denied to any member who acts inappropriately by disrupting the normal provision of services, or if a member’s behavior threatens the safety of employees, volunteers, or other member families.

Inappropriate behavior includes, but is not limited to:

• Unreasonable demands for service

• Repeated violations of our service model (e.g., skipping the line, refusing to follow rules, attempting to add unverified children to your account, taking additional items beyond the limits provided, etc.)

• Threatening or offensive language 

• Misrepresenting the need for service

• Threatening or erratic behavior

• Inappropriate physical contact

If you have a safety concern, please report it to a Little Bottoms staff member immediately.